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This chapter is divided into eight  main sections:Common standard, WASH, Hygiene Promotion, Water Supply, Excreta Disposal, Vector Control, Solid Waste Management and Drainage. Each contains the following:

• The minimum standards: these are qualitative in nature and specify the minimum levels to be attained in the provision of water and sanitation responses;
• Key Actions: (& Process Indicators) :  these are activities; processes and methodologies to achieve the core/outcome  indicators and meet the minimum standard.
• Core indicators (outcome Indicators) : these are ‘signals’ that show whether the standard has been attained. The indicators may be qualitative or quantitative;
• Guidance notes: these include specific points to consider when applying the standard and indicators in different situations, guidance on tackling practical difficulties, and advice on priority issues. They may also include critical issues relating to the standard or indicators, and describe dilemmas, controversies or gaps in current knowledge.

The appendices include a select list of references, which point to sources of information on both general issues and specific technical issues relating to this chapter.