Community COPE is intended to assist supervisors and staff at service delivery sites to gather information from the community about the services the facility provides. The process identifies site strengths and weakness and also involves community members in addressing the weaknesses identified. Community COPE provides strategies to encourage the community to participate in and take ownership of quality-improvement efforts both at the site and community levels. Community COPE is an extension of COPE, which stands for Client-Oriented, Provider-Efficient services.