Services & Supervision

To ensure that quality services are provided to clients, community-based family planning (CBFP) programs need to provide an appropriate choice of methods. They also need providers who are skilled in interpersonal communication and are technically competent to provide family planning services.
 
The resources provided in this section of the CBFP Toolkit will help providers offer quality family planning service, including manuals to help with service provision and resources on screening, counseling, safe injection and waste management, and supervision and support of community health workers.
 
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Service Provision Manuals (3 resources)

This section of the Community-Based Family Planning Toolkit includes reference manuals to assist in the service delivery environment.

    Screening (9 resources)

    Included in this section of the toolkit are a number of checklists that providers can use to screen clients before starting a family planning methods, as well as some other tools that providers can use.

      Counseling (12 resources)

      A number of varied resources to help health workers provide good counseling are included in this section, such as the Balanced Counseling Strategy tools and resources, the Decision-Making Tool from the World Health Organization, a database of counseling messages to counter myths and misconceptions about contraceptive methods.

        Supervision and Support of Community Workers (10 resources)

        Questions arise about how best to motivate community health workers and what the impact of paying them or providing incentives is. Other factors besides pay, however, also affect worker performance, such as active and supportive supervision. This section of the toolkit includes resources to help CBFP programs supervise and support community health workers to improve their performance and job satisfaction.

          Giving Safe Injections and Managing Waste (7 resources)

          CBFP programs that include injectables in their method mix will need to consider safe injection practices and waste management issues in the design and implementation of their program. This section of the CBFP Toolkit includes resources that will help workers address safe injection and waste management.